Return and Refund Policy

Return and Refund Policy

OMH Pakistan wants every customer to receive menswear that feels right in fit, fabric and finish. Please review this policy before placing an order.

Return requests

If you receive a wrong, damaged or defective item, contact us at [email protected] with your order details and clear photos. Requests should be made as soon as possible after delivery so the issue can be reviewed properly.

Condition of returned items

Items must be unused, unworn, unwashed, free from fragrance or marks, and returned with original packaging or tags where applicable. Products showing signs of wear or alteration may not be accepted.

Size and preference exchanges

Size-related support depends on stock availability and product condition. We recommend checking product descriptions and size options before ordering.

Refund processing

Approved refunds or resolutions are processed after the returned item or issue is reviewed. Delivery charges, payment gateway fees or courier charges may be non-refundable where applicable.

Contact

For return and refund support, email [email protected]. Location: Pakistan.